What is your return policy on custom boutique clothing/items?TOP Because all of our products are made to order, we willnot accept any returns or exchanges unless there is an error on our part. If an error is made, we will gladly replace your custom design with the same item. If you have any questions or concerns please contact us prior to placing an order.
I would like a catalog, can you mail me one?TOP Currently, we do not offer catalogs. However, this may be an option for us in the future. We will keep you posted.
What forms of payment do you accept?TOP We gladly accept Paypal,Visa,American Expess,Discover, Master Card,Bank Cards,and e-checks.
I need a custom boutique item in 2 days,can you get it to me?TOP
Please keep in mind that most items listed are customized to fit your specifications and may take 4-6 weeks to ship. Holidays & weddings are the busiest times for us. However, we will try to be as accommodating as possible. If you have an order that needs to be rushed, please contact us prior to your purchase to discuss the details. You may be charged an additional fee to have the order rushed. We cannot stress enough that customer service is our #1 priority and we want your shopping experience to be a pleasant one.
Do you ship internationally?TOP Absolutely! Please contact us for the cost of shipping internationally.
Do you offer wholesale?TOP Currently, we do not offer wholesale. However, we would be happy to discuss options if you plan to buy in large quantities.
I'm not sure what to get, do you offer gift certificates?TOP Absolutely! SassyCakes Gift Certificates are the perfect gift no matter what the
occasion! No more worrying about the wrong size or color.Just choose
the dollar amount and leave the rest to us! Available in $25, $50, $75 and $100. Click here to purchase yours!
Is express shipping incuded with the free shipping offer?TOP
No. Only standard shipping (3-7 business days) applies to the free shipping offer. Rush orders will be charged extra. International and freight orders are also excluded.
